Travel support, seven days a weekOpen 9:00 AM–9:00 PM CT · 512-615-4969

Existing bookings

Review and pay your invoice

Have an invoice from Saphire Routes? Enter its reference and your email to review your itinerary, final amount and booking conditions. Then continue to the secure payment page.

Check an invoice status. Need an invoice or a fare clarification? Contact our team. Please do not send card details by phone, email or chat.

✦ One journey. Built around you.

Travel with fewer barriers.

Flights, hotels and personal travel support in one place, with accessibility needs included from the beginning instead of added as an afterthought.

✓ Domestic & international✓ Human support✓ Accessibility-first options✓ 9 AM–9 PM CT
Accessibility & assistance

Start with your trip details. We’ll prepare the request and help you complete the booking. Accessibility requests are handled separately from fare selection and are confirmed only after the relevant travel provider acknowledges them.

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Global travelDomestic & international itineraries
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AccessAir supportAccessibility built into the journey
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Real peopleSupport daily, 9 AM–9 PM CT
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Clear next stepsNo confusing handoffs

Fare desk picks

Featured flight offers.

Picture the trip first. Then send us the route and we’ll confirm the current fare, rules and availability before anything is ticketed.

Need a different route?512-615-4969
New York skyline and Statue of LibertyCity escape
DFWDallas
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NYCNew York
Round tripEconomyFlexible dates
Starting from$189*per traveler
Turquoise water and tropical beachBeach pick
DFWDallas
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CUNCancún
Round tripEconomyFlexible dates
Starting from$249*per traveler
London skyline with Big BenInternational
JFKNew York
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LHRLondon
Round tripEconomyFlexible dates
Starting from$499*per traveler
Tokyo city lightsLong haul
LAXLos Angeles
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HNDTokyo
Round tripEconomyFlexible dates
Starting from$699*per traveler
Eiffel Tower in ParisEurope
ORDChicago
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CDGParis
Round tripEconomyFlexible dates
Starting from$579*per traveler
Dubai skylinePremium route
DFWDallas
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DXBDubai
Round tripEconomyFlexible dates
Starting from$749*per traveler
*About the fares: These are promotional starting-fare examples for trip planning, not a live inventory feed. Actual fare, taxes, availability, baggage rules and change/cancellation conditions are confirmed by Saphire Routes before booking or payment.
Popular routesStart with a route customers ask for often.

A better travel experience

Less friction from search to departure.

Saphire Routes brings together flight planning, complex itinerary support and accessible travel coordination in one customer experience. Whether the trip is simple or needs extra planning, the booking starts in the same place.

01

One booking path

Regular and accessible travel use the same search and booking experience.

02

Support that follows the trip

Tell us the important details early so they can be carried through the request.

03

Built for clarity

Readable typography, keyboard navigation, strong contrast and straightforward language.

Travelers holding passports while exploring a city
SAPHIRE ROUTES
Travel planning with fewer dead ends and more human help.

Accessible travel, built in.

AccessAir is our accessibility layer for travelers who need mobility, sensory, communication, cognitive or medical-related assistance. It sits inside Saphire Routes, so customers do not have to start over in a separate booking system.

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Mobility

Wheelchair, boarding, transfer and mobility-device needs can be identified before the airport.

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Blind & low vision

High contrast, readable type, screen-reader structure and spoken page support.

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Deaf & hard of hearing

Visual-first information and text-based communication preferences.

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Cognitive & communication

Simpler steps, clear labels and lower-friction ways to explain what helps.

What we handle

One travel partner for the trip around the ticket.

Start with the core booking, then layer in the help you actually need.

01 / FLIGHTS

Flight booking

Domestic, international and multi-city itinerary planning with fare and routing support.

02 / ACCESS

Accessible travel

Assistance requests and travel-needs coordination through AccessAir by Saphire Routes.

03 / GROUPS

Corporate & group

Business, family and group travel that needs coordinated dates, travelers or itineraries.

Popular destinations

Places travelers keep coming back to.

Choose a destination and we’ll move it into the booking form so you can build the trip from there.

Search any destination →

How it works

A clear path from idea to itinerary.

Start your trip

Tell us where you want to go, when, who is traveling and your cabin preference.

Add what helps

Accessibility needs are optional and can be selected without creating a separate booking.

Review the options

Work through the itinerary, fare details and important travel requirements before payment.

Travel prepared

Keep booking and assistance statuses distinct so you know what has actually been confirmed.

Complex trip? Start with a person.

Groups, international itineraries, accessibility needs and unusual routing are often easier to solve with a real conversation.

Customer care

Help when you need it.

Reach Saphire Routes by phone, email or the form. For accessibility-related travel, mention AccessAir so we can focus on the right details.

Contact details

☎ 512-615-4969
Monday–Sunday, 9 AM–9 PM CT
✉ info@saphireroutes.com
Email customer care
⌖ Saphire Routes, LLC
5900 Balcones Drive #31970
Austin, TX 78731, USA

Send your trip request

Review the trip and tell us how to reach you.

Call instead

Submitting this form sends the request directly to Saphire Routes. It does not issue a ticket or charge a card. Fare, availability and accessibility-service status are confirmed separately.

Request received — talk soon.

Your request is with Saphire Routes. A travel specialist will contact you using the details you provided.

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☎ Call customer care512-615-4969