Existing bookings
Review and pay your invoice
Have an invoice from Saphire Routes? Enter its reference and your email to review your itinerary, final amount and booking conditions. Then continue to the secure payment page.
Check an invoice status. Need an invoice or a fare clarification? Contact our team. Please do not send card details by phone, email or chat.
Travel with fewer barriers.
Flights, hotels and personal travel support in one place, with accessibility needs included from the beginning instead of added as an afterthought.
Fare desk picks
Featured flight offers.
Picture the trip first. Then send us the route and we’ll confirm the current fare, rules and availability before anything is ticketed.
A better travel experience
Less friction from search to departure.
Saphire Routes brings together flight planning, complex itinerary support and accessible travel coordination in one customer experience. Whether the trip is simple or needs extra planning, the booking starts in the same place.
One booking path
Regular and accessible travel use the same search and booking experience.
Support that follows the trip
Tell us the important details early so they can be carried through the request.
Built for clarity
Readable typography, keyboard navigation, strong contrast and straightforward language.
Travel planning with fewer dead ends and more human help.
Accessible travel, built in.
AccessAir is our accessibility layer for travelers who need mobility, sensory, communication, cognitive or medical-related assistance. It sits inside Saphire Routes, so customers do not have to start over in a separate booking system.
Mobility
Wheelchair, boarding, transfer and mobility-device needs can be identified before the airport.
Blind & low vision
High contrast, readable type, screen-reader structure and spoken page support.
Deaf & hard of hearing
Visual-first information and text-based communication preferences.
Cognitive & communication
Simpler steps, clear labels and lower-friction ways to explain what helps.
What we handle
One travel partner for the trip around the ticket.
Start with the core booking, then layer in the help you actually need.
Flight booking
Domestic, international and multi-city itinerary planning with fare and routing support.
Accessible travel
Assistance requests and travel-needs coordination through AccessAir by Saphire Routes.
Corporate & group
Business, family and group travel that needs coordinated dates, travelers or itineraries.
Popular destinations
Places travelers keep coming back to.
Choose a destination and we’ll move it into the booking form so you can build the trip from there.
How it works
A clear path from idea to itinerary.
Start your trip
Tell us where you want to go, when, who is traveling and your cabin preference.
Add what helps
Accessibility needs are optional and can be selected without creating a separate booking.
Review the options
Work through the itinerary, fare details and important travel requirements before payment.
Travel prepared
Keep booking and assistance statuses distinct so you know what has actually been confirmed.
Complex trip? Start with a person.
Groups, international itineraries, accessibility needs and unusual routing are often easier to solve with a real conversation.
Customer care
Help when you need it.
Reach Saphire Routes by phone, email or the form. For accessibility-related travel, mention AccessAir so we can focus on the right details.
Contact details
Monday–Sunday, 9 AM–9 PM CT✉ info@saphireroutes.com
Email customer care
5900 Balcones Drive #31970
Austin, TX 78731, USA